FREQUENTLY ASKED QUESTIONS

 

I. Tell me the history of RAZZIÒ by AAC-

 

A.  Where is the RAZZIÒ by AAC  Ground Effects factory?

RAZZI® by AAC is in Cincinnati, Ohio. This is where all RAZZI® by AAC Ground Effects products are manufactured.

 

B.   How old is RAZZIÒ by AAC  ?

RAZZIÒ Ground Effects was started in 1984 to design and manufacture Ground Effects packages for automobiles. After developing the packages for cars, RAZZIÒ  added Ground Effects packages for trucks and vans several years later.  Besides being one of the oldest Ground Effects product manufacturers, RAZZIÒ  unquestionably has the “best name” in the ground effects business with the very best reputation.

 

C.   How can I contact RAZZIÒ by AAC  ?

RAZZI® by AAC Ground Effects can be contacted as follows:

 

RAZZI® by AAC

1031 Redna Terrace

Cincinnati, OH 45215

(800) 235-6087 – voice

(513) 942-2535 – voice

(513) 942-2687 – fax

info@razzi.com – email

 

 

II. Tell me about the products offered from RAZZIÒ by AAC-

 

A.  Which vehicles does RAZZIÒ by AAC  have packages for?

A complete RAZZI® by AAC application listing is posted on our web page.  Click on “Online Catalog” on our home page and then select the manufacturer and model of the vehicle you are interested in.  RAZZI® by AAC makes over 200 different models of  Ground Effects packages.

 

B.  Does RAZZIÒ by AAC  have any other Ground Effects packages that are not shown on the RAZZI®                              web page?

RAZZI® by AAC makes an effort to keep our Internet site as current as possible. However, it may be possible, from time to time, that new items are introduced before the web site is updated. Please visit the RAZZI® by AAC web site frequently to check for new RAZZI® by AAC releases or e-mail us with your question.

 

C.  Can you tell me what “new models” RAZZIÒ by AAC  will be coming out with next? Or soon?

We’d like to, but we can’t. In our business competition is fierce. Therefore our new products and plans for new items are         confidential. We post “new models” on our web site as soon as they are available to be shipped. If it’s not on our web site, it’s generally not available…not yet anyway.  This would be a good question to e-mail us about to see if we have plans to make a model we don’t have listed.  Even if you know we don’t offer the model you want, e-mail us and let us know that you’d be interested in it if we made one.

 

D.  What other restyling accessories does RAZZIÒ by AAC offer, besides Ground Effects packages?

Optional accessories include Driving Light kits, Exhaust Extensions, Exhaust Extension kits (which give vehicles the appearance of having functional dual exhaust), Stainless Steel“Cat-Back” Exhaust Systems for specific RAZZI® by AAC packages, and a very large assortment of various models of Rear Deck Wing Spoilers from our sister company California Dream by AAC.

 

E.  How can I get a current RAZZIÒ by AAC catalog sent to me?

      RAZZI® by AAC has developed a web site that includes pictures of all of the Ground Effects Packages we offer. All of these pictures can be downloaded and/or printed on your printer if you would like to have a copy. Since RAZZI® by AAC routinely updates our web site, we no longer offer printed catalogs to our Customers. If you are in business in the “Restyling/Customizing Industry” and you have a legitimate business license and tax ID number from your state, please contact RAZZI® by AAC by e-mail or phone to receive our “Restyler Information Package”.

 

 

III. Tell me the specifics about RAZZIÒ by AAC Ground Effects Packages-

 

A.  What paint colors do the RAZZIÒ by AAC Ground Effects Packages come in?

RAZZI® by AAC does offer painted RAZZIÒ Ground Effects Packages in OEM colors and codes. Please call or e-mail RAZZI® by AAC for more information about purchasing pre-painted RAZZI® products. On vehicles 3 – 5 years old and older, RAZZI® by AAC suggests that the factory paint on your car/truck be “buffed out” to attain a better color match between your newly painted Ground Effects kit and your older vehicle’s paint.

 

B.  What are the RAZZIÒ by AAC Ground Effects Packages made out of?

All RAZZI® by AAC Ground Effects parts are manufactured using primer gray colored AERO-FLEXÒ, RAZZI® by AAC’s own ABS composite plastic material.

     

 

C.  ABS. What is ABS?

Acrylonitrile Butadiene Styrene, or ABS, is a blend of chemicals that make the special RAZZI® by AAC kind of plastic.  There are many different “grades” of ABS type plastic.  RAZZI® by AAC uses the very best grades that are specially blended together to make AERO-FLEX®, the best material that is available for the manufacture of Ground Effect type products.

 

D.  Why does RAZZIÒ by AAC use ABS for their Ground Effects Packages?

The RAZZI® by AAC Ground Effects Packages are not soft and rubbery like some Ground Effects Packages (which can be hard to paint and difficult to install). The ABS packages are more rigid like fiberglass but do not crack like fiberglass parts will.  Many years ago, RAZZI® and Monsanto combined technologies to develop the very best material for manufacturing ground effect type products and the formula for AERO-FLEX® was the result.  Having been upgraded three times since it’s beginning, the RAZZI® AERO-FLEX® material still remains the best material for ground effects today. It is very, very similar in composition to the “high-tech” plastics being used today on some vehicles like the Saturns.   AERO-FLEX® is NOT a “urethane” material and it is NOT a “fiberglass” material.

 

E.   How many pieces are in a RAZZIÒ by AAC Ground Effects Package?

A typical RAZZI® by AAC Ground Effects Package for a car will have four (4) pieces – one (1) Front Air Dam, two (2) Side Skirts, and one (1) Rear Air Dam. Some packages will include additional parts, such as Door Panels.

A typical RAZZI® by AAC Ground Effects Package for a truck will have seven (7) pieces – one (1) Front Air Dam, two (2) Cab Skirts, two (2) Bed Skirts, and two (2) Rear Skirts. Some truck packages will have an optional Rear Roll Pan available.

If a Rear Roll Pan is to be installed, the original rear bumper on the truck must be removed. RAZZI® by AAC always suggest that you check your state laws before removing your rear bumper; some states have laws that make rear bumper removal illegal!

 

F.   How much will a RAZZIÒ by AAC Ground Effects Package lower my vehicle?

RAZZI® by AAC develops the “body restyling packages” to enhance the vehicle designs. The RAZZI® by AAC design gives an “optical illusion” that the restyled car has been lowered. Actually, most RAZZI® by AAC Ground Effects kits have one (1) inch, or less, of change in ground clearance.

 

G.  Are RAZZIÒ by AAC Front and Rear Air Dams “Bumper Replacements”?

      No, they are not.  RAZZI® by AAC Front and Rear Air Dams attach to the existing stock-factory bumper.  When installing a

       RAZZI® by AAC part,  you would never remove the stock-factory front or rear bumper.  With the presence of air bag “sensors”   

       and with all the “crash testing” and other safety related issues, RAZZI® by AAC does not recommend removing any stock-

       factory bumper and replacing it with another manufacturer’s ground effect part.

 

H.  Can RAZZIÒ by AAC make a “one-of-a-kind” custom ground effects kit just  for my car?

      Not really.  To make our parts using our AERO-FLEX® plastic, we have to make the “tooling” that will enable us to produce the

      parts on our machinery.  This “tooling” costs thousands and thousands of dollars.  We couldn’t possibly make a ground effects kit

      and sell only one (unless of course, we charged the customer $30,000 for it).  If we made our parts out of inexpensive fiberglass

      using very inexpensive “tooling” (like some of our competitors), we could probably do it.  How good the final parts would fit and

      what quality they would be is another question.

 

 

IV. Tell me about installing a RAZZIÒ by AAC Ground Effects Package-

 

A.  How will the RAZZIÒ by AAC Ground Effects Packages mount to my car or truck?

All RAZZI® by AAC Ground Effects Packages come with mounting hardware and instructions. A typical mounting hardware package includes all necessary screws and a tube of urethane adhesive. Most packages include double-sided tape which is used to hold the parts on the vehicle while the urethane adhesive cures.  We include a list of several “quick setting adhesives” in our installation (“tips”)  instructions that comes with the kit. These adhesives can make the installation easier and can be purchased at your local paint and body shop supply house.

 

B.  Can I install a RAZZIÒ by AAC Ground Effects Package myself?

Yes, but RAZZI® by AAC suggests that two (2) people work together to install a Ground Effects package.

 

C.   Why does it take two (2) people to install a RAZZIÒ by AAC Ground Effects Package?

All Front and Rear Air Dams for RAZZI® by AAC Ground Effects Packages are designed to fit from wheel well to wheel well. This design creates very “large” pieces and it is designed into all RAZZI® by AAC Ground Effects Packages to prevent unsightly seams or joints as well as providing excellent fit and design continuity. These large pieces are difficult for 1 person to handle, especially after they have been painted.  You wouldn’t want to scratch them while you’re installing them, so the extra hands to hold them are always helpful.

 

D.   What tools will I need to install a RAZZIÒ by AAC Ground Effects Package?

RAZZI® by AAC would suggest that, at the minimum, you have the following tools available:

Box cutter / Razor knife:  Trim the plastic parts if any trimming is needed.

Cordless power drill: Drill screw holes.

Full screwdriver set: put in screws.

Full drill bit set: Drill screw holes.

“Caulk gun”: To apply the urethane adhesive that comes with the kit.

Sandpaper: To sand the parts if necessary during the “fitting” process.

 

E.    How hard is it to install a RAZZIÒ by AAC Ground Effects package?

It’s not “hard” to install a RAZZI® by AAC Ground Effects package since the parts will fit very well. Occasionally a part may have to be “slightly” sanded by hand to get a perfect fit because of slight variations from vehicle to vehicle, but in most cases no sanding will be needed. Most routine Installers of Ground Effects say that RAZZI® by AAC parts fit “ the best of all” and “installing them is easy”.  When you get the RAZZI® by AAC kit, before you take it to a body shop to get it painted, always “pre-fit” the parts on your car.  You will then see how well the parts fit and how easy they will be to install.

 

F.    How long will it take to install a RAZZIÒ by AAC Ground Effects Package?

For someone who has never installed a ground effect package before (like most people), a typical RAZZI® by AAC Ground Effects Package for a car, should take between two (2) and three (3) hours to install. A RAZZI® by AAC Ground Effects Package for a truck, should take between five (5) and six (6) hours to install because the truck will have more parts.  If you have experience installing ground effect type products, two people should be able to install the typical RAZZI® by AAC package for a car in about an hour and a truck in under two hours.

 

G.    Is there anything else I need to know before installing a RAZZIÒ by AAC Ground Effects Package?

Yes, RAZZI® by AAC always strongly suggest that exhaust turndowns or exhaust extensions are used with all RAZZI® by AAC Rear Air Dams. You must re-direct, or deflect, the heat coming out of the tail pipe away from all RAZZI® by AAC parts.

 

H.         Can I get my RAZZIÒ by AAC Ground Effects package professionally installed?

          Yes. Most of our RAZZI® by AAC Distributors are also authorized RAZZI® by AAC installation centers. Any authorized RAZZI® by AAC installation center can paint and install your RAZZI® by AAC Ground Effects package. To get the name of the installation center nearest you, call or e-mail RAZZI® by AAC and tell us where you live (city/state).  If you live in a smaller town or suburb, tell us the name of the larger city near you.

 

 

 

 

 

V. Tell me about the warranty on RAZZIÒ by AAC Ground Effects Packages–

 

A. What is the RAZZIÒ by AAC Ground Effects warranty?

RAZZI® by AAC’s Limited Lifetime Warranty is very simple and straight-forward – RAZZI® by AAC will replace any RAZZI® by AAC Ground Effects Package or Rear Deck Wing Spoiler part with a manufacturing defect regardless of whether it is painted OR not painted; whether it is installed OR it is still in the box. This warranty does not cover: Abuse, Collision, Mismatched paint, Off-Road use or “Racing”, Neglect, or parts that have been altered and installed.

 

B.  What do I do if the parts are damaged before I receive them.

RAZZI® by AAC has very few problems with our truck lines. However, you must check out your delivery before you accept it. If there is any problem with the product you must immediately contact the trucking company, which delivered your RAZZI® by AAC Ground Effects package, so you can file a claim. Closely examine the delivery box for any damage before you accept it from the company delivering it.

 

C.  Can I return the RAZZIÒ by AAC Ground Effects package if I change my mind?

 NO…. RAZZI® by AAC shows pictures of all Ground Effects packages on our web site. We will answer all of your questions in our “Frequently Asked Questions” section, by e-mail, and/or by phone. We want you to be sure of what you are buying. RAZZI® by AAC does not accept returns unless the Ground Effects package is defective. See FAQ IV-A (above) regarding the RAZZI® by AAC warranty.

 

 

 

VI. Tell me how I can order my RAZZIÒ by AAC Ground Effects Package (and tell me about Shipping)-

 

A.  Where can I buy a RAZZIÒ by AAC Ground Effects Package?

You can order your RAZZI® by AAC Ground Effects Package from any of RAZZI® by AAC’s nationwide network of Distributors or “factory direct” from RAZZI® by AAC through our website.  Call or e-mail us for the name and number of the RAZZI® by AAC Distributor nearest you.

 

B.  How much does a RAZZIÒ by AAC Ground Effects Package cost?

For right now, you will have to call or e-mail us for  specific RAZZI® by AAC kit pricing. Internet prices are available from all RAZZI® by AAC Distributors as well as “factory direct” from RAZZI® by AAC.

 

C.  Is there any benefit to buying a RAZZIÒ by AAC Ground Effects Package “factory direct”?

In most cases, NO. Typically, a RAZZI® by AAC stocking Distributor located near you can ship your Ground Effects Package to you quicker than the factory can. However, RAZZI® by AAC Ground Effects is in business to serve our Customers, the automobile driving public. So, should you encounter a problem buying RAZZI® by AAC Ground Effects, RAZZI® by AAC is here to serve you.  Give us a call (800)235-6087 or e-mail us at - info@razzi.com.

 

D.   If I decide I want to buy “factory direct” from RAZZIÒ by AAC Ground Effects, how can I pay?

To help our Customers who have not been able to get their Ground Effects Packages, or parts, through our Distribution network, RAZZI® by AAC is set up to accept VISA or MASTERCARD. If a credit card is not available, RAZZI® by AAC will accept a Certified Check or Money Order. Personal checks may be submitted to RAZZI® by AAC as payment, but the order can not be shipped until the check has been  cleared by our bank.

 

E.   How much will it cost to have a RAZZIÒ by AAC Ground Effects package shipped to me?

Most RAZZI® by AAC Ground Effects Packages must be shipped via LTL Common Carrier (18 wheeler) and the cost of shipping and handling is included in the price when the customer arranges to have Razzi ship the ground effects package to a  business address. This applies to customers located in the 48-State Continental USA.  Shipments to Alaska, Hawaii, Puerto Rico (or outside the USA such as Canada or Mexico) will be surcharged an extra shipping cost.  Most Customers arrange to have their Ground Effects Packages shipped directly to the Paint and Body shop that they have chosen to paint the parts for them.  Any Ground RAZZI® by AAC Effects package shipped to a “Residential Delivery” will have extra charges of approximately $50.00.  Please e-mail or call RAZZI® by AAC for specific shipping charges outside of the Continental United States.

 

F.  What if I don’t have a business address for RAZZIÒ by AAC Ground Effects to ship a Ground Effects Package order to? What if I want it shipped to my house?

 Shipments to a residential address will ” will have extra charges of approximately $50.00 (as charged by the LTL Common Carrier). Remember, as mentioned above, these Ground Effects parts are very large. Typically, they will not fit inside a car. So, not only will it cost an additional $50-$60 to get them delivered to your house, they will be very difficult to transport to a Paint and Body shop. Again, most Customers arrange to have their Ground Effects packages shipped directly to the Paint and Body shop that they have chosen to paint the parts for them (saving themselves the $50-$60 residential surcharge).

 

G. Can I buy individual, or replacement, RAZZIÒ by AAC Ground Effects parts for my car or truck?

Absolutely. RAZZI® by AAC committed, from the beginning, to support the availability of replacement parts. Parts for many Ground Effects package built over the years by RAZZI® by AAC are available from both RAZZI® by AAC’s Distributor network and from RAZZI® by AAC Ground Effects.

 

H.  How do I place my order with RAZZIÒ by AAC?

Call RAZZI® by AAC Sales at (800) 235-6087.

 

 

 

 

 

OTHER ITEMS THAT MIGHT BE OF INTEREST TO YOU:

- We always try to treat our Customers with respect and dignity (just like we expect to be treated).

- We will answer your e-mail questions (we hear some companies don’t!).

- In most cases, we will ship out your order within two days after you place it with us (if you order with a

   credit card).

- We have a great company with a great attitude and an excellent product….when you become a RAZZI® by

   AAC Customer, you will see what we mean!

 

 

Thank you for your interest in RAZZI® by AAC Ground Effects!

www.RAZZI.com